To receive the card, customers please present the following documents at security gate No. 1:
– Letter of receipt or bill of lading or bill of lading number
– ID card or other identification document (with photo)
– Introduction letter (customer is a company)
Note: Customers please return the card at the exit gate.
Step 2: Complete procedures for receiving goods, register the vehicle to receive goods at the check-in counter
1) The documents you need to present are as follows:
A. If the goods received are company goods:
In case of receiving goods through an agent:
– Authorization letter of the agent.
– Referral letter sent to TCS Company: the content is to send staff to TCS to receive goods or receive documents.
– Identity card or passport (valid) of the person named on the referral.
In case the consignee's name is shown on the MAWB without an agent:
– Letter of invitation to receive goods from TCS, or copy of the air waybill (AWB) of the shipment or air waybill number.
– Referral letter sent to TCS Company: the content is to send staff to TCS to receive goods or receive documents.
– Identity card or passport (valid) of the person named on the referral.
In case of receiving goods through a bank:
– Original bill of lading with bank confirmation or bank authorization letter (original) with endorsement.
– Referral letter sent to TCS Company: the content is to send staff to TCS to receive goods or receive documents.
– Identity card or passport (unexpired) of the person named on the referral.B. If the goods received are personal goods:
In case of goods not sent through an agent:
– Identity card or passport (valid) of the consignee.
– Household registration of the consignee.
In case of receiving goods through an agent:
– Authorization letter of the agent.
– Identity card or passport (valid) of the consignee.
– Household registration of the consignee.
In case of borrowing the company's address for transactions:
– Loan confirmation with address of the lending company (with confirmation stamp).
– Household registration and identity card or passport (valid) of the consignee.
In case of borrowing personal address:
– Confirmation of lending address of the lending individual (confirmed by the local government where the address is lent).
– Original household registration of the lending individual.
– Household registration and identity card or passport (valid) of the consignee.
2) Customers will pay for service, receive invoices, TCS will resolve queries in this area.
Note: For temporary residence, you need confirmation of temporary residence from the local government, household registration and identity card of the consignee.
Step 3: Do customs procedures
– Carry out registration procedures to open a Customs inspection declaration at Tan Son Nhat Customs Center.
– Register with Customs the shipment you will receive.
Step 4: Receive goods and wait for Customs inspection
– Register at the TCS delivery counter for the shipment to be received, receive delivery notes and goods here.
Step 5: Customs check before sending goods out of the warehouseo.
– Carry out Customs inspection before taking goods out of the warehouse.
Step 6: Load goods onto the vehicle.
– Please load goods onto the vehicle.
