Procedures for new registration, extension of expiry date, withdrawal of accounts to access the e-customs declaration portal

– Send documents by post

– Submit documents via electronic transaction

– Agency directly implementing administrative procedures: General Department of Customs.

– Law on Electronic Transactions dated November 29, 2005;

– Law on Information Technology dated June 29, 2006;

– Decree No. 08/2015/ND-CP dated January 21, 2015 of the Government detailing and implementing measures of the Customs Law on customs procedures, inspection, supervision and control;

– Decision No. 33/2016/QD-TTg dated August 19, 2016 of the Prime Minister on Promulgating Regulations on providing and using electronic customs declaration information.

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– Within no more than 02 working days from receipt of the written request, the General Department of Customs shall issue an account or supplement the expiry date of the account or revoke the account and notify the party. Use the following information:

+ Notify the results to the registration contact of the information user in writing. In case of not accepting account registration or not adding the expiry date of the account, the reason must be clearly stated;

+ For newly registered accounts: Notify account information to each individual registering an account by sending an email or text message from the addresses and phone numbers announced by the General Department of Customs. official.